Frequently Asked Questions
What Google Workspace problems can you help with?
Setup, domain and DNS configuration, MX records, Gmail configuration, email migration, routing, SPF/DKIM/DMARC, Admin Console questions, and general troubleshooting when mail is not working the way it should.
Can you help configure my domain?
Yes. We review your current DNS configuration and either provide the exact records to add or configure them for you, depending on how you would like to work with us.
Can you help with MX records?
Yes, MX record configuration and troubleshooting is one of the most common requests we handle.
Can you help migrate email to Google Workspace?
Yes. We help plan and execute migrations from other email hosts into Google Workspace, including moving historical mail and managing the cutover.
Can you troubleshoot Gmail delivery problems?
Yes, including mail not arriving, mail not sending, and mail landing in spam.
Can you help with SPF, DKIM and DMARC?
Yes. We configure all three and can explain what each one does in plain language, not just hand you DNS text to paste in.
Do I need to give you my Google password?
No. Never share your Google password, OTP, recovery code, or verification code with support — not with us, and not with anyone claiming to be Google support. We never ask for it.
Is this an official Google support service?
No. WorkspaceFixer is an independent technical support service and is not affiliated with, endorsed by, or certified by Google LLC.