MX Record Setup

Correct MX record configuration so incoming mail actually reaches Gmail instead of a dead mailbox or your old provider.

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Common Problems

  • MX records still pointing at the previous email provider
  • Multiple MX records left in the zone causing delivery conflicts
  • Wrong priority values on the Google MX records
  • Records changed but mail still is not arriving

What We Help With

We check your current MX records against Google’s required values, remove leftover records from your old provider, and confirm mail is routing to Gmail with a real test message, not just a DNS lookup.

Who Needs This

Anyone migrating to Google Workspace from another email host, or whose incoming mail stopped working after a DNS change.

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Tell us about your MX Record Setup issue.

Preferred Contact Method

We will never ask for your Google password, OTP, recovery code, or verification code.

Need Help With MX Record Setup?

Request support and we'll walk you through it.

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Need Google Workspace Help? Request Support