Google Workspace DNS Problem

One or more Workspace features — mail delivery, domain verification, or authentication — is not working, and DNS is the likely cause.

• Records added to the wrong zone or the wrong record type
• Conflicting records from a previous provider never removed
• DNS managed somewhere the domain owner did not expect (registrar vs. host vs. a third party)
• Changes not yet propagated

We review your full DNS zone — not just one record — to catch conflicts and leftover entries that individual troubleshooting steps often miss.

1. Identify exactly where your domain’s DNS is managed (registrar, host, or a separate DNS provider).
2. Pull a full list of current DNS records for the domain.
3. Compare every Google Workspace – related record (MX, SPF, DKIM, verification) against Google’s current requirements.
4. Remove anything conflicting or left over from a previous setup.

DNS zones accumulate old records over the years. If you are not fully confident reading a DNS zone file, it is easy to remove the wrong thing — get a second opinion first.