Email Routing Configuration
Configuring mail routing rules in the Admin Console — split delivery, catch-alls, and forwarding between systems.
Request HelpCommon Problems
- Need mail to route to both Google Workspace and another legacy system during a transition
- Catch-all addresses forwarding incorrectly or not at all
- Routing rules from a previous admin causing mail loops or bounces
- Unsure how to route mail for a specific department or alias
What We Help With
We configure Admin Console routing rules — including split delivery and catch-all addresses — so mail reaches the right destination without loops, duplicate delivery, or silent drops.
Who Needs This
Organizations with more complex mail flow needs, such as running Workspace alongside another mail system during a migration.
Request Help
Tell us about your Email Routing Configuration issue.